iFORMation™ - Insurance
Field Data Capture for Inspectors & Claims Adjusters
All companies are searching for ways to improve the efficiency of their data collection process. The InfoMax iFORMation™ – Insurance solution gives insurance field employees the power to record data in a comfortable digital pen and paper format and then verify and integrate data into back-end systems or databases after it is collected. Unlike other field data capture solutions, the iFORMation™ – Insurance solution provides a user-friendly paper-like user interface that minimizes training and maximizes efficiency. Whether your employees are processing home inspections or adjusters recording insurance claims, the iFORMation™ – Insurance solution ensures that the data they gather will be as timely and accurate as possible.
Business Requirements and Pressures Facing the Insurance Field Staff:
- Guarantee improved service time-lines and quality of data delivered to customers
- Increase efficiency of claims adjusters and insurance inspectors
- Quickly adjust forms as business and regulatory conditions require
- Handle a growing number of business forms
- Increase mobility of claims adjusters and inspectors
- Reduce costs to remain competitive
- Get the solution in place and running quickly and easily
Issues to Resolve:
- Double data entry is a costly and cumbersome process
- Customers more demanding in terms of processing time
- Time required to deliver reports from field staff to central offices needs constant improvement
- Currently claims adjusters and inspectors need to go to offices to hand in reports